Returns are accepted only for non-discounted items and must meet our return conditions. Free exchange is available, exchanges are subject to stock availability in the requested size. All shipments are exclusively handled by DHL.
Deliveries to Turkey are fulfilled from our local warehouse, ensuring no additional customs or tax charges apply.
Items must be unworn, unwashed, with all original tags attached and hygiene liners in place.
To request a return or exchange, please email us at info@moeva.com with your order details and reason. Our team will guide you through the next steps.