Placing an order on MOEVA is simple. Browse our collections, select your preferred size and color, add the item to your cart, and proceed to checkout. You can complete your purchase as a guest or by creating a MOEVA account for a faster shopping experience and easy order tracking.

Orders begin processing shortly after they are placed. If you need to modify or cancel your order, please contact our Customer Care team as soon as possible. While we will do our best to assist you, changes cannot be guaranteed once an order has entered processing.

Once your order has been shipped, you will receive a confirmation email containing your tracking number and shipping details. You can also track your order at any time by logging into the Track Your Order portal using the required information.

MOEVA offers international shipping to many countries worldwide. Available shipping destinations and delivery options are displayed during checkout based on your location.

Delivery times vary depending on your destination and the selected shipping method. Estimated delivery dates are provided during checkout and in your shipping confirmation email.

Yes. As soon as your order is dispatched, you'll receive an email with your tracking number so you can follow every stage of your delivery.

Items may be returned within 14 days of the delivery date, provided they are unused, in their original condition, and with all tags attached.

Please note that sale items are not eligible for refunds. They may only be exchanged for a different size or another item, subject to stock availability.

To initiate a return or exchange, you can contact our Customer Care team or quickly submit your request by following the steps in our Returns Portal. Once your request has been approved, you will receive detailed instructions to complete the process.

Refunds are processed after your returned item has been received and inspected. Processing times may vary depending on your payment provider.

MOEVA accepts major credit and debit cards, along with secure digital payment methods available in your region.

Yes. All transactions are protected using industry-standard SSL encryption to ensure your personal and payment information remains secure.

Payments may be declined for various reasons, including incorrect billing information, insufficient funds, or bank security checks. Please contact your bank or try another payment method.

To find your ideal size, we recommend referring to our Fit Guide before placing your order. It includes detailed body measurements, size conversions, and helpful fitting advice to ensure you choose the size that best suits you. If you need further assistance, our Customer Care team will be happy to help.

Our swimwear is crafted from premium Italian fabrics selected for their exceptional quality, comfort, and durability. We use LYCRA® certified fibers to provide superior stretch, shape retention, and a flattering fit, while many styles feature quick-drying performance fabrics for enhanced comfort in and out of the water.

To help preserve the quality, color, and shape of your swimwear, we recommend rinsing it with cold water after each use and gently hand washing it with a mild detergent. Avoid wringing the fabric, using a tumble dryer, or exposing your swimwear to direct sunlight for extended periods.

For more detailed care instructions and tips on extending the life of your garment, please visit our Care Tips page.